Contact number

[Mark_The_Yid]

My sons PS4 has gone belly up after 13 months and on sony's website they want £125 to repair it as it is out of warranty. Is there a contact phone number for sony that I can call them on as I think this is a liberty. They dont seem to have one on the website

 

[t3rminal]

My sons PS4 has gone belly up after 13 months and on sony's website they want £125 to repair it as it is out of warranty. Is there a contact phone number for sony that I can call them on as I think this is a liberty. They dont seem to have one on the website

Serious question. What country do you live in and was it bought in the same country?


Sent from my iPhone using Tapatalk

 

[IANB]

My sons PS4 has gone belly up after 13 months and on sony's website they want £125 to repair it as it is out of warranty. Is there a contact phone number for sony that I can call them on as I think this is a liberty. They dont seem to have one on the website

Do they have a facebook page. If so get complaining on that

 

[Mark_The_Yid]

Live and bought in England from Amazon m8

 

[t3rminal]

2 year warranty then [emoji1360]

The first is with the Retailer and the last is with the manufacturer I believe.

Sent from my iPhone using Tapatalk

 

[Mark_The_Yid]

Do they have a facebook page. If so get complaining on that

I'm not on Facebook fella. Wouldn't even know how to find if they have got one lol

 

[IANB]

I'm not on Facebook fella. Wouldn't even know how to find if they have got one lol

just use facebook search. Get a friend who has facebook to do it for you. Big companies don't like negative stuff on their facebook pages

 

[Mark_The_Yid]

Will do thanks. Fingers crossed

 

[buzzer]

have you tried playstation suport?

You don't have permission to view the code content. Log in or register now.

You can reach us on: 0203 538 2665

10:30 to 19:00 Monday to Saturday


Before calling please make sure that you have access to your PlayStation system and that you have noted down the serial number. This will help us answer your questions as quickly as possible.

 

[Mark_The_Yid]

have you tried playstation suport?

You don't have permission to view the code content. Log in or register now.

You can reach us on: 0203 538 2665

10:30 to 19:00 Monday to Saturday


Before calling please make sure that you have access to your PlayStation system and that you have noted down the serial number. This will help us answer your questions as quickly as possible.

Thanks m8. Couldn't find the number when I looked

 

[chookey]

2 year warranty then [emoji1360]

The first is with the Retailer and the last is with the manufacturer I believe.

Sent from my iPhone using Tapatalk

Correct. The first thing to do is contact the retailer, this is your proof of purchase for Sony. If Amazon won't/can't help they should give you contact details for Sony and a communication trail is established.
Contacting Sony first probably won't get you anywhere, no proof of ownership etc;

 

[Mark_The_Yid]

When I inputted the serial number of the console on their website it came up as out of warranty. Why is it 2 year and if so why does their site say it is out of warranty?

 

[t3rminal]

When I inputted the serial number of the console on their website it came up as out of warranty. Why is it 2 year and if so why does their site say it is out of warranty?

2 year warranty as it's electronics [emoji1362]

Some places may try and tell you that you needed to register the product to be eligible for the extra year but it's tosh.

Mobile phones is also a funny one. Legally as you're in a contract, your provider is required by law to warranty the handset for the period of the contract [emoji1360]


Sent from my iPhone using Tapatalk