Disaster has struck yours truly and I am appealing for the help from my M'8s
It happened yesterday I know not how but suddenly my PC behaved erratically in as much as Microsoft Office every time I try to open Outlook or Word they I could not be accessed says it "configuring Microsoft Office Professional" and crashes saying the feature you are trying to use is on a network resource that is unavailable. Use source C:\MSOCach\allusers\{90140000-0011-0000--0000-000000OFFICE}-C\ or Browse.
I tried to correct this but suddenly was confronted by Chinese everywhere. Finally my Avast IS reported an invasion and said it would sort everything out just let it carry out an indepth sweep of my drives and all foreign elements would be removed.
24 hours later it completed its scan and many files were deleted but not the Chinese files. I have tried IOBit delete also to no avail. I have attempted to run a repair from my Windows and Office CD's but the DVD player will not allow them to be played.
Which will make reformatting my drive a difficult exercise. Even Microsoft FixIt does not work.
When I try to run Avast from within windows I get "instup.exe Application Error The instruction at Ox750b99e4 referenced memory at 0x01ebcda8. The memory could not be read. Click OK to terminate the program.
I still cannot access Outlook or any Office programme. I have had to resort to my laptop (transferring my main address there) to see if anyone can suggest a way out of this for me please remember that my DVD drive will not allow my Windows and Office CD to run. I should say of course they run perfectly on my laptop.
I have ordered a new hard drive to put a new system on but if I cannot access my windows cd don't know how I can do this.
regards and help please any advice greatly appreciated.
PS Of course another thought I cannot back up my PC until I am clear of this rubbish or I will just carry it forwards - this is leading to top rate depression.
Unless anyone can advise anything different I can only think that I can install a new Windows and Office if the DVD drive allows it an build all my installs from scratch but are my docs effected also as these are my life
It happened yesterday I know not how but suddenly my PC behaved erratically in as much as Microsoft Office every time I try to open Outlook or Word they I could not be accessed says it "configuring Microsoft Office Professional" and crashes saying the feature you are trying to use is on a network resource that is unavailable. Use source C:\MSOCach\allusers\{90140000-0011-0000--0000-000000OFFICE}-C\ or Browse.
I tried to correct this but suddenly was confronted by Chinese everywhere. Finally my Avast IS reported an invasion and said it would sort everything out just let it carry out an indepth sweep of my drives and all foreign elements would be removed.
24 hours later it completed its scan and many files were deleted but not the Chinese files. I have tried IOBit delete also to no avail. I have attempted to run a repair from my Windows and Office CD's but the DVD player will not allow them to be played.
Which will make reformatting my drive a difficult exercise. Even Microsoft FixIt does not work.
When I try to run Avast from within windows I get "instup.exe Application Error The instruction at Ox750b99e4 referenced memory at 0x01ebcda8. The memory could not be read. Click OK to terminate the program.
I still cannot access Outlook or any Office programme. I have had to resort to my laptop (transferring my main address there) to see if anyone can suggest a way out of this for me please remember that my DVD drive will not allow my Windows and Office CD to run. I should say of course they run perfectly on my laptop.
I have ordered a new hard drive to put a new system on but if I cannot access my windows cd don't know how I can do this.
regards and help please any advice greatly appreciated.
PS Of course another thought I cannot back up my PC until I am clear of this rubbish or I will just carry it forwards - this is leading to top rate depression.
Unless anyone can advise anything different I can only think that I can install a new Windows and Office if the DVD drive allows it an build all my installs from scratch but are my docs effected also as these are my life
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