Software Programme not responding

Hi what os are you running..did you install or do an update prior to this happening?
Have you tried a system restore?
What do you mean on and off the net?

AJT said:

Hi what os are you running..did you install or do an update prior to this happening?
Have you tried a system restore?
What do you mean on and off the net?

Click to expand...

Hi AJT thanks for trying to ride to the rescue your help is appreciated.

I am using good old Windows 7 no updates installed. I will try system restore as a final attempt hoped I can solve without doing so.

with online I mean as I visit websites such as this one and offline is my outlook emails although technically they are online of course.

Its just that programme not responding proceeds just about everything when I take an action, for example the link on the email bringing me here it reported Digitalworldz site not available Chrome not responding and after a short while everything came online.


regards

run malwarebytes in safe mode see it it finds anything nasty

Hi Alimac Thanks mate I have run a malware search but will try malwarebytes

regards

Delete all cookies and history then reboot.
Have you tried outlook on website?
So basically your saying only outlook email client is the only thing not working as it should?
Can it be updated,uninstalled and reinstalled?
I thought that was always part of office...
If you still get trouble just sign into outlook/hotmail in browser.

AJT said:

Delete all cookies and history then reboot.
Have you tried outlook on website?
So basically your saying only outlook email client is the only thing not working as it should?
Can it be updated,uninstalled and reinstalled?
I thought that was always part of office...
If you still get trouble just sign into outlook/hotmail in browser.

Click to expand...

Thanks AJT I ran malwarebytes and found no malware, then I tried re-booting modem and touching wood it looks like that cleared things but we shall see. You are correct when you say that Outlook is part of office I was also getting not responding with word etc, however, as I say touch wood

thanks again for your help and also alimac it is appreciated

You could try updating the operating system if that fails how about re-installing windows?

Hi ntlstu

Thanks for offering this advice I have been able to clear the fault I ran system restore and this cleared the problem so far so good. I only have installed a couple of programmes so it was not too much to re-install them and get back up and running.

Again your offer of help is greatly appreciated.

regards

You're welcome. Always glad to help if i can.