Malware Please scam help

Try booting in Safe Mode with Networking, download Malwarebytes and run scans until no errors are reported for two consecutive scans as a first move. Let us know how you get on.
 
Never forget the night my lad came sh*t scared down the stairs,shaking like a leaf, to ask me to come up as his PC had a problem,

Didnt want his mam to come up though lol,

Obviously he had been looking at porn and got an Irish Gardai version of the above and was convinced the garda were on their way to arrest him,

Ah how his mother and I laughed :D
 
this is anold scam,its held in your regedit you need to do in Safe Mode ,if not you will still have it,tut is on youtube i will find link.
they will take off if you pay but they add backdoor and boom you get it back .

here it is

https://www.youtube.com/watch?feature=player_detailpage&v=GVNcSIdcQsQ

safe mode will not work it stops it from working
tut will help

if youhave a disc for your computer this will help.
 
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Here's my method, useful if you don't know which process is launching the scam:

I tried safe mode but the pc just loaded then rebooted (the virus detects safe mode and reboots)
Use safe mode with command prompt instead. When the command prompt opens type explorer.exe to open up a desktop (the virus wont load as it runs from your user profile), now you can go to control panel and create a new user with admin rights.

Reboot and login with your usual profile and wait for the virus to load it's thing, now press ctrl+alt+delete and choose switch user and load up the new user (no virus for this user).

Now ctrl+alt+delete and choose task manager then processes and click show processes from all users, organise the results so you can see all the processes from the user with the virus. End each process for that user.

Now ctrl+alt+del again and switch back to the virus user and you should get a blank screen if no desktop, this is ok just ctrl+alt+del again and start task manager again, click top left "file" and start new task and type explorer.

Now you should have a desktop in the original user but without the virus, open up your browser and google for malwarebytes, get it, let it update and do a quick scan, it will find and remove all the nasties, reboot and voila!!

seems like a lot of stuff but it's 10 minutes to setup.

Just a recap,
safe mode command prompt, start explorer, create a new user, reboot to original user let the virus load, switch to new user, task manager, kill processes from original user, switch back to original user, task manager start new explorer, grab malwarebytes and scan.
 
A similar problem occurred not to long ago and the young lad whose pc had fallen victim to Met police your computer has... Anyway the lad committed suicide.
Safe mode remove all history, temp, cookies etc. Run a decent scan. Replace home page with Google or whatever. This one was just a scam did not alter anything but froze pc and changed home page. Usually happens when viewing a bit of porn. Disgusting some people.
I got rid of mine quite easily but at the time it was a bit OH Sh*t.
 
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