returning a pc

smartalec

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i would like to return my computer back to the shop for a refund, theres nothing wrong with it ,can anyone come up with any good intermitent faults, i could say it has. thanks
 
Run a 9 volt battery across the back of the graphics card, that will pretty much screw it up but it won't leave any evidence <img src="smile.gif" border="0">
 
thanks m8, what fault would this create exactly,ie no graphics, distorted graphics, or what, need to phone for their reaction, before i actualy damage comp.
 
Most computer suppliers have had every problem under the sun and can replace a video card in an instant if i were you it would be easier not to damage the system as you may be left with a scrap box and atleast its workin...why do u want to return the system? have you seen a cheeper one or faster one for the same price ...or is it the cardenal sin of all you purchased it form tiny or even worse time computers and relised the price you pay is mega and half way down ya contract you are running a system in negative equity ..ps you dont need to tell up but it makes it spicer if you do!!!! <img src="graemlins/dizzy.gif" border="0" alt="[dizzy]" /> <br />sa a last resort use 12 volts and stick it through the bios chip so the bast*rd wil be a full mo-bo job.....baz
 
Smart.....When did you buy it? Most places will accept a return upto thirty days after purchase (I used to in my HiFi shop...many moons ago), if you signed a credit agreement, read it very carefully, you may have 14days (or longer)to change your mind........<br />You could try, the old argument "not suitable for the purpose", but unless you can come up with a string a failures (don't damage it yourself...no good to you if it's buggered) or something you specifically asked for it to do and doesn't. But you're basically going to have to argue your case, in which case it's your word against thiers and you may not get a full refund.... <img src="graemlins/EVIL.gif" border="0" alt="[EVIIL]" /> <br />I think I'd keep it, but pay off any credit deal early (ASAP), so that b@st*%ds won't get the kick back payment from the finance company.<br />Give it a Try if you want......
 
if i were u i would read up on the law, im sure that it states u are entitled for a full refund if the item is not fit for its purpose. So no matter what the company policey is it aint the law!

huggi
 
Its people like you that make my life hell!

When you send it back just hope its not coming back to me because the last thing you will ever get is a refund! I will void your warranty and you will be left with nothing but hassel!

Ive had people send Pc's back to me several times..each time being repaired...swaping graphics cards and motherboards and CPU's. I send it back...they screw it again...i fix it...they screw it again and send it back...I fix it and so on, until I get pissed off and void the warranty...it dont ever come back again lol!

How do i void the warranty??? everytime it comes back it is tested, benchmarked, burnt in...then i keep records just incase we need to have a legal battle....Ive never refunded a machine....ever! <img src="graemlins/baby.gif" border="0" alt="[baby]" /> <img src="graemlins/baby.gif" border="0" alt="[baby]" /> <img src="graemlins/baby.gif" border="0" alt="[baby]" />
 
Ive had people send Pc's back to me several times.. When you send it back just hope its not coming back to me because the last thing you will ever get is a refund! I will void your warranty and you will be left with nothing but hassel!. you must attract a lott! of customers with that sales pitch mikimak lol
 
Yep but mikimak has a point smartalec how would you like it if it was your business m8.<br />I know i would not like it<br />I would say if it was within the 14 days or 30 days as some firms allow then tell them its not good enough, then see what happens.........dont go round shortings out things on it<br />Gazer.
 
you could just say it's to complicated and you carn't get your head round it and not perpared to learn, <img src="confused.gif" border="0"> just say you though about it and you wanted a internet ** not a computer <img src="smile.gif" border="0"> <br />you could even tell them that the price you payed was a little to much as you have seen them a lot cheaper elsewhere, but be polight.

Mikimak is being a bit harsh as some people just don't have a clue and do mess up there computer. i used to teach people how to use computers, they'd have missing directories, moved files everything unorganized, and everything on there desktop, <img src="frown.gif" border="0"> it's worse than teaching people how to drive, <img src="eek.gif" border="0"> we are all learners after all.
 
This is true....some people do find it difficult to use a PC and I understand that...but most companies only support the hardware anyway...if you accidently delete half the registry and screw your machine then you will get charged for a reinstal as it aint coverd. Its the people that destroy parts over and over again trying to blag a refund that I dont like...The people that lie to you over the phone and get nasty...and its more commen then what you think! <img src="graemlins/flame.gif" border="0" alt="[flame]" />
 
i just hope you;v not bought it from pc world cos they;ll give you no help what so ever. In my view they are the worst to buy from
 
My law skills aren't up to scratch but if you get no joy from the store you bought it from (and I don't think you will because there is nothing technically wrong with the computer) you could try getting on to the credit card company / finance company you used to buy it with.

Basic contract law tells you that if you buy a computer using credit you are actually not buying the computer from the store but you are buying it from the credit company, and it is them you have the contract with. Basically they've bought it from the store and you've bought it from them so in theory you should have no contact with the store (although in real life this doesn't happen much). So if you've no joy with the store, get on to the credit company, tell them you have the contract with them and not the store and it's up to them to sort everything out - come and uplift it etc and get a refund.

It's only a suggestion, also check the cancellation period on your credit agreement (if you have a credit agreement), this is there so that you have time to cancel any transactions you may have been forced or bullied into. If you're still within your cancellation period then bob's your uncle.
 
I guess we need more information from you, where and when did you buy it? what is the spec? unless you have a legal right to refund or you can prove you were misled you don't have much to complain about legally, it's "put it down to experience" time. there is however a right way and a wrong way to complain about the goods you have bought. If you are in the warrantable stage and the machine does not do what you wanted it too and they told you it could then you can demand your money back "fitness for purpose" if it keeps going wrong with different ailments then unlike our repair man says keep fixing it and send it back you can get your money back under "reliability" i got my money back from a brand new car 10 months after purchasing it, i explained it was a friday afternoon car and after over 12 diffrent faults of varying degrees i gave them the BBC watchdog speech....blah blah and they gave me my money back after a few weeks of varying negotiations, this was part of the fitness for purpopse part of the contract, as for who you buy the goods from, it's always from the vendor! the credit agreement is seperate and forms part of a secondry contract between you and the lender, even if it's there own finance, you can get the financier to put pressure on the vendor by refusing to pay untill any faults or problems are rectified just as with buying a new house (retention and repair) please give some more information so we can best advise you?
 
I did the same.Bought a pc for the first time and thought i'd got a good deal.Then a few weeks later found that there were better ones around.I think it is just the pace of the pc market.Anyway i stuck with my system and just upgraded myself to an Athlon 1400&gt;1533 and motherboard.Cheer up its amazing what u can learn in a year.Regards all Carl! <img src="smile.gif" border="0">
 
paid cash for computer,from a very big wholesale company, wouldnt even consider the idea if it was from a small buisness, goes against my code,havent decided whether to try it yet,still got 3mths left, they probably wont bat an eyelid, but i wont damage the machine, it has brought me too much joy and knowledge, rather build than destroy, thanks for the input mates.
 
well returned computer 2 weeks out of warranty,they didnt bat an eyelid, got full refund, put £100 to it and built a p4 1.9 ect ect, dont mean to gloat but pleased as f****ing punch.
 
what it is all down to is when anybody buy anything me included we allways find something better the prob is u just have to get on with it and learn from it
 
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