error message

juvefan

Inactive User
Joined
Nov 29, 2011
Messages
24
Reaction score
3
hello guys i keep getting this message popping up ( instruction at 0x001a11c7 referenced memory ay 0x00000000, the memory could not be read)
click ok to terminate the program
click cancel to debug the program
any one know what this is and how to stop it.
thanks in advance for any replys
 
Little bit difficult to decipher these to be fair.

Is it Windows XP/7? Do you have all O/S Patches?

What is the program? Is it up to date are there any patches for it? Does it do it with other applications? Is it actually compatible with your O/S? Have you updated system drivers?

Have you checked your Virtual Memory?

Try doing a memory test, something like MemTest86+

If that passes, try cleaning your registry; JV16 Power Tools

Run CCleaner; (or use the trial version of JV16 and go through the optimization process)

Check your machine for Spyware etc.
 
Last edited:
Could be hardware. Could be software.

Is it the same program everytime causing the issue? When does it happen? e.g. on closing a program, on shut down etc.

Basic check list:
  • Re-seat RAM
  • Re-seat graphics card
  • Check the inside of the case for dust build up (not a normal symptom of heat, but always worth checking)
  • Check CPU, HDD, and motherboard temps (use Speccy or CPUID to check from within Windows).
  • Run virus and malware scans
  • Check what is running in task manager
  • Update all drivers (chipset, GPU, sound etc)
  • Boot into safe mode with networking and see if the problem occurs during normal usage
More advanced checks:
  • Test RAM with Memtest86
  • Test hard disk(s) with manufacturer's diagnostic tools or SeaTools
  • Perform a repair install or resintall (after doing a back up)
  • Stress test the CPU using Prime95
  • Stress test the GPU using FurMark or a game's own benchmark tool
 
im running widows xp, io have downloaded jvcpowertools program and going to give that a go
Could be hardware. Could be software.

Is it the same program everytime causing the issue? When does it happen? e.g. on closing a program, on shut down etc.

Basic check list:
  • Re-seat RAM
  • Re-seat graphics card
  • Check the inside of the case for dust build up (not a normal symptom of heat, but always worth checking)
  • Check CPU, HDD, and motherboard temps (use Speccy or CPUID to check from within Windows).
  • Run virus and malware scans
  • Check what is running in task manager
  • Update all drivers (chipset, GPU, sound etc)
  • Boot into safe mode with networking and see if the problem occurs during normal usage
More advanced checks:
  • Test RAM with Memtest86
  • Test hard disk(s) with manufacturer's diagnostic tools or SeaTools
  • Perform a repair install or resintall (after doing a back up)
  • Stress test the CPU using Prime95
  • Stress test the GPU using FurMark or a game's own benchmark tool
 
ok guys just to let u all know i reinstalled operating system using disk created when computer was purchased. uninstalled anti virus the reinstalled it then ran automatic updates which loaded 112 files and since then its been fine. thanks for all the answers
 
Back
Top