I have been with Orange for around 4-5 years now.
Every 12-24 months when my renewal of Contract is up, I normally make a fuss and get a good offer from retentions.
Last year I got 2800x-net mins, 500 text, 250mb internet and while it was new, the Samsung Omnia for £40 a month - which at that time I thought was a fantastic offer (the omnia offline was around £400, didn't expect the phone to be the biggest disappointment ever).
Anyhow my renewal was up so I called Orange and at first they said they could only offer me a standard contract without even passing me over to retentions.
I decided to wait a few days and called back saying this time I want to leave, they asked me why and I told them how long I had been a customer for and what the previous agent offered.
This time the agent put me through to Retentions and the helpful lady offered me - 2200-x-net mins, unlimited text, unlimted internet, 54 photo texts a month and the HTC Desire for £37 a month.
I again decided to wait a day to think about it.
I again called Orange back a day later and before asking to be transfered over to the lady I spoke to the day before, I pretended I had not been quoted for a renewal.
So the agent this time offered me exactly the same contract but for £30 a month, which I took straight away.
To me its the best deal I have ever seen, heard or had but maybe some of you might be able to beat it?
Every 12-24 months when my renewal of Contract is up, I normally make a fuss and get a good offer from retentions.
Last year I got 2800x-net mins, 500 text, 250mb internet and while it was new, the Samsung Omnia for £40 a month - which at that time I thought was a fantastic offer (the omnia offline was around £400, didn't expect the phone to be the biggest disappointment ever).
Anyhow my renewal was up so I called Orange and at first they said they could only offer me a standard contract without even passing me over to retentions.
I decided to wait a few days and called back saying this time I want to leave, they asked me why and I told them how long I had been a customer for and what the previous agent offered.
This time the agent put me through to Retentions and the helpful lady offered me - 2200-x-net mins, unlimited text, unlimted internet, 54 photo texts a month and the HTC Desire for £37 a month.
I again decided to wait a day to think about it.
I again called Orange back a day later and before asking to be transfered over to the lady I spoke to the day before, I pretended I had not been quoted for a renewal.
So the agent this time offered me exactly the same contract but for £30 a month, which I took straight away.
To me its the best deal I have ever seen, heard or had but maybe some of you might be able to beat it?
