Other Dymo RhinoPro 5000 label printer fault

Spectre

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I've had a look online but I can't find anything similar to my fault and they are now considered obsolete so I can't submit a request to Dymo. Got a new 5200 model (orange backlight!) quite cheap so I'm not desperate but it upsets me somewhat knowing this is nearly brand new.

I foolishly left all the AA cells in a Dymo RhinoPro 5000 for a few years. I thought I'd took them out but when I came to use the unit again I felt it was suspiciously heavy and was confronted with a solid mass of crystalline substance when I opened the battery compartment door :(.

When I power it up it sometimes spools loads of tape out, sometimes it starts slow then reels out a few feet of tape (rather sub-optimal behaviour when you look up the price of the tape cassettes). It will occasionally print but seems to have a random fault, almost like it is advancing the tape but can't tell where it is or if it is driving the tape.

The leakage hadn't gotten anywhere near the main board and was confined to the battery compartment. I cleaned it out with a Vermason electronics cleaner spray and then rinsed with de-ionised water, courtesy of our environmental test chamber supply at work. I've inspected the board, I've cleaned the key mat and board. There is nothing stuck in the tape drive opto-interruption sensor.

I'm wondering if there is a factory reset (I'm sure there is) because I suspect that the micro has overwritten setup parameters when it has browned out.

Tried battery, supplied PSU, TTI bench PSU.
 
Lost me lol

Total guess here

Switch the machine off
Press and hold the '5' key
Press and release the on button
Release the '5' key
I'm guessing you guessed that from the 6000 reset instructions?

I tried it :).
 
I think this might be one to put away for the moment unless I bump into a friendly Dymo person.

I'm sure there are some setup parameters, I think there is a way of printing them out or displaying it. I've seen it somewhere during my trawling...
 
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