help needed

Smokie2402

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Hi guys hoping some one can help. Everytime I set up a box at home working perfect I take it to another address the lines stop working. I need any advice on why this happens and what can I do to solve this problem. Thanks in advance

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need more info on the server settings as I guess that's what's not working
 
it is just down the town from were I live yea I put the lines in at my house then move them should I wait till the box is in and connected before installing the line

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has the box got internet connection in the new location?
 
I mean is the line from your server is the server in same location you are testing the box
 
yea get all the fta channels

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I mean is the line from your server is the server in same location you are testing the box
I think so would it be better putting new line in when installed in the permanent address

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What is being asked is if you run your own server to provide the lines or you get them from a provider
 
if the line works where the server is it will need to be using a local ip
192.168.000.111 can you post the line but change the details so we know if its a dns or ip
 
What is being asked is if you run your own server to provide the lines or you get them from a provider
I get them from a provider. When I run the Network test all 5 tick green so would it definitely mean there is good Internet to the box

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ok he might be blocking the other ip addresses speak to the provider

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not here to help with traders problems mate speak to them as its there problem
 
if the line works where the server is it will need to be using a local ip
192.168.000.111 can you post the line but change the details so we know if its a dns or ip
lol I am really lost pal our ip addresses our same it's 192.168.1.254

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Make sure you are not running the same lines at both addresses, and the speak to the provider, you will probably need both your IP address and that of the other site

Just bring up a web browser while on the network and in the address bar type in whats my IP
 
Make sure you are not running the same lines at both addresses, and the speak to the provider, you will probably need both your IP address and that of the other site

Just bring up a web browser while on the network and in the address bar type in whats my IP
and what should do when I find out Jon

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lol I am really lost pal our ip addresses our same it's 192.168.1.254

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That is your internal address and at a guess that of your router, you need the address that the internet sees you as

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explain to your provider that you set up the box for your frien on your IP (quote it) and it will not work on his IP(quote it) and ask if it has been banned and if the ban can be lifted
 
That is your internal address and at a guess that of your router, you need the address that the internet sees you as
yea I know that Jon but what does knowing my IP address help with pal sorry do I need to change to the new address

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yea I know that Jon but what does knowing my IP address help with pal sorry do I need to change to the new address

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explain to your provider that you set up the box for your frien on your IP (quote it) and it will not work on his IP(quote it) and ask if it has been banned and if the ban can be lifted

without knowing your external IPs the supplier will not be willing / able to lift a ban if their is one
 
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