Yet another Virgin Price increase

Hughesy205 said:
Is anyone having issues with their Virgin internet slowing down to a snails pace for certain periods of time? Sometimes my internet slows to 1mb/s, even though I've got 50mb and run nothing on it other than my PC. Beginning to get quite annoyed at their service.
Click to expand...
Had an issue like that a couple of years ago with vermin.
Turned out cable was damaged of Irish coast and affected hundreds of thousands of costumers.
Took about 3 weeks to get it fixed.
I complained and they didn't charge me 3 weeks.

Quicker you make a complaint in the better.
They normally send an engineer out within few days.
They normally test your connection while your on the phone.
So ring them when your connection has dropped.

Tell them when your watching porn it keeps buffering.
 
Last edited:
Hughesy205 said:
Is anyone having issues with their Virgin internet slowing down to a snails pace for certain periods of time? Sometimes my internet slows to 1mb/s, even though I've got 50mb and run nothing on it other than my PC. Beginning to get quite annoyed at their service.
Click to expand...

I had a similar problem a while back. Long story short, I dabbled in Bitcoin mining a while back and I had downloaded a bitcoin virus. Found via my router it was using 4-5gb per day even when i knew it wasn't downloading anything. I'd say my computer knowledge was above average, so i was embarrassed to say the least. Never had a Virus before as I was pretty careful. Never say never.

Reason why i'm saying this is, check your computer(s) for viruses. Change your wifi passwords just in case. If everythings still the same then you can go armed to Virgin and say you've covered all the bases!
 
I recieved a phone call from virgin yesterday wanting to give me a discount on my broadband which i was already getting at 38.00 for 200meg with 6month still left. so She then offered me a deal for an extra pound on a 12 month contract which i cant get my head around as it includes a phone line aswell. The box there sending out friday ive no clue what it is as i install it myself and then activate it with them. I have the new hub3 so its gotta be something to do with that but ill find out friday how this works. So everything below im getting for 39.00 a month on a 12 month contract

Your Updated Package ...
Limited Edition FUll House Movies
Talk Weekends
Full House TV (XL)
TiVo Monthly Fee
VIVID 200 Optical Fibre
Bundle charges total £40.00
Promotional offer(s)
12 month TV and Broadband discount
Promotional offer(s) total £41.00CR
Phone line rental
Telephone Line Rental
Phone line rental total £19.00
Premium add-ons
Sky Cinema Collection
Premium add-ons total £21.00
New monthly package total* £39.00
 
wilson1980 said:
I recieved a phone call from virgin yesterday wanting to give me a discount on my broadband which i was already getting at 38.00 for 200meg with 6month still left. so She then offered me a deal for an extra pound on a 12 month contract which i cant get my head around as it includes a phone line aswell. The box there sending out friday ive no clue what it is as i install it myself and then activate it with them. I have the new hub3 so its gotta be something to do with that but ill find out friday how this works. So everything below im getting for 39.00 a month on a 12 month contract

Your Updated Package ...
Limited Edition FUll House Movies
Talk Weekends
Full House TV (XL)
TiVo Monthly Fee
VIVID 200 Optical Fibre
Bundle charges total £40.00
Promotional offer(s)
12 month TV and Broadband discount
Promotional offer(s) total £41.00CR
Phone line rental
Telephone Line Rental
Phone line rental total £19.00
Premium add-ons
Sky Cinema Collection
Premium add-ons total £21.00
New monthly package total* £39.00
Click to expand...


f*cking sweet deal!
 
fus10n said:
f*cking sweet deal!
Click to expand...

God knows what kind off box there sending me but for the extra quid i couldnt refuse but its all hd and has Bt sports aswel as all the above so maybe a newer tivo box. I noticed on the hub 3 they have ports for phone lines on the back of it so ill post on friday what ive actually received as the phone line must be threw the hub. Maybe others have been phoned with that deal and they know more



Just checked virgin Page again and it must be this box
Virgin TV V6 box, powered by TiVo®
 
Last edited:
wilson1980 said:
God knows what kind off box there sending me but for the extra quid i couldnt refuse but its all hd and has Bt sports aswel as all the above so maybe a newer tivo box
Click to expand...

WOW!!!!!!!!!
I would nearly trade my zgemma in for that deal @wilson1980

I pay £28pm for 50meg (broadband only) and you getting......

Limited Edition FUll House Movies
Talk Weekends
Full House TV (XL)
TiVo Monthly Fee
VIVID 200 Optical Fibre
Bundle charges total £40.00
Promotional offer(s)
12 month TV and Broadband discount
Promotional offer(s) total £41.00CR
Phone line rental
Telephone Line Rental
Phone line rental total £19.00
Premium add-ons
Sky Cinema Collection
Premium add-ons total £21.00
New monthly package total* £39.00

so after VAT your bill should be around £48pm

200meg.
XL tv package.
Phone line.
Sky CINEMA collection.
BT sports.
Brand new box.


AND THEY RUNG YOU UP WHEN YOU WERE HALF WAY IN YOUR CONTRACT???

Did you give them your card details?
Sounds to good to be true. Especially when your tied into contract.
 
I was 2 mins from hanging up as it was just random as so weather they've picked people at random for the deal but I never gave any card details, the only thing I need to pay is one off 14.99 activation but that's added to my next bill. I've logged back on and checked my account and can c things are changed from just the broadband which I haggled anyway down at start off contract to 38 which includes vat and I got 200 meg plus hub3 . The deal I got now is 39 all in as she said for a quid more you can get what I posted on here. But yeh I was 6 month into having the broadband as I just moved in here may. So Friday I've got to sit in and wait for yodel to deliver so be interesting to c what they are sending but she said about it being a self install which includes phone line so I'll keep ya updated


Sent from my iPhone using Tapatalk
 
e5775cfbc1bbbc6abc20db0664ce45ae.jpg


Here's the email


Sent from my iPhone using Tapatalk
 
That's what I call a deal. Maybe if them prices were given to everyone people would not need to go down other routes.

Nice one @wilson1980
 
Last edited by a moderator:
Surely it's gotta be a deal for others to get aswell. Phone them and chance it


Sent from my iPhone using Tapatalk
 
Good shout I'll get one on [emoji5] I'll post tomorrow what they actually sent out


Sent from my iPhone using Tapatalk
 
wilson1980 said:
Good shout I'll get one on [emoji5] I'll post tomorrow what they actually sent out


Sent from my iPhone using Tapatalk
Click to expand...

The box they are sending out will be one of the DOCSIS 3.
 
I just rang them to try and get a deal. At the moment I pay £43-74 per month for 200mb broadband.
The guy I spoke to was limited to what he could offer but immediately said £38 pm with the first month free. I said it wasn't good enough and having been a subscriber for over 16 years I hoped for better.
Fair play to him though cos he fired off an email to retentions so I was told to expect a phone call from them as they could perhaps offer me a better deal. I explained to him that the last broadband deal I ever asked for was 50mb. Since then I have been given 2 free upgrades which has cost me a packet, I never asked for a "free upgrade".

Shall report back when they get in touch
 
langland said:
That is what has been holding me back for years, however when I was on holiday this year. I was getting 1 meg and was able to stream live tv and football matches.
So I figured if 1 meg is enough then I don't need 50
Click to expand...

Got my sky bb today
Clocked it 6 meg this afternoon and 4 meg this evening
Watched live TV and a movie on my kodi ok
Cant get Sky sports or BT sports to work
Wonder if I need a VPN?
Any advice sky bb and kodi users?
 
never had any issues with kodi & sky broadband
 
langland said:
Got my sky bb today
Clocked it 6 meg this afternoon and 4 meg this evening
Watched live TV and a movie on my kodi ok
Cant get Sky sports or BT sports to work
Wonder if I need a VPN?
Any advice sky bb and kodi users?
Click to expand...

See if post no 7 helps here
Code: 
You don't have permission to view the code content. Log in or register now.
 
Never ending Virmin Price hikes are here to stay with no competition on the cable market
 
wilson1980 said:
e5775cfbc1bbbc6abc20db0664ce45ae.jpg


Here's the email


Sent from my iPhone using Tapatalk
Click to expand...

That is a fantastic deal. Full price in my area is £76 but they're currently offering it for £55 for 12 months and then it would revert to full price. I'm checking out alternatives at the moment but I will give them the third degree when I phone to cancel and see what they offer.
 
You must log in or register to reply here.

Similar threads

O
    • Wow
    • Like
Virgin Media confirms 8.8% price rise for millions in April
Replies
1
Views
240
Ferret
Ferret
O
    • Like
PS Plus Extra and Premium games update
Replies
0
Views
164
Oggiman
O
O
    • Like
Virgin Media offer discount to price of bundles
Replies
0
Views
350
Oggiman
O
O
    • Like
    • Wow
    • Angry
Virgin Media to change price rise calculations from 2024
Replies
5
Views
568
flipflop63
flipflop63
shabbaranks
Any BMW mechanics (electrical fault) can shed some light (excuse the pun)
Replies
1
Views
260
Oggiman
O
Back
Top