Nice move from BT - FREE calls to 0845 and 0870 numbers
Dear Customer,
At BT, we’re always looking for ways to give you more value for money. That’s why we’ve come up with a few changes that could save you money.
Make FREE calls to 0845 and 0870 numbers1.
Having to pay for calls to 0845 and 0870 numbers can be a source of irritation for everyone. Whilst BT customers have always benefited from cheap calls to these numbers, we’ve now decided to go one step further and as of 16th January, make calls to 0845 and 0870 numbers1 FREE within your inclusive call time.
Depending on the type of calling plan you have, these calls are FREE during the weekend (with Unlimited Weekend Plan), evenings and weekends (with Unlimited Evening & Weekend Plan) or any time (with Unlimited Anytime Plan). So now you can make the calls you need to make, without worrying about the cost.
We’re making a few other changes too.
At BT, we listen to your feedback. That’s why from 1st April we will be changing our Friends & Family discount scheme. We’re introducing two new discount options, Friends & Family Mobile and Friends & Family International that are better suited to the type of calls our customers make today. From this date the current Friends & Family scheme will no longer be available, however our two new products will allow you to save money on all calls to UK mobiles and all international calls. We’ll keep you informed, so look out for more details, including instructions on how to opt in to these products, in your bill from April.
We are also making some other changes to our prices and terms and conditions, which are detailed below. They include an increase in the price of basic line rental of £1 a month, from 1st April.
Manage your account conveniently online.
We’d also like to remind you how easy it is to manage your account online. You can:
• Change your Calling Features in just a few clicks.
• Keep on top of your spending by viewing the cost of your calls.
• Set up automated payments like Direct Debit or Monthly Payment Plan.
Plus now if you order a new product from us like BT Total Broadband or BT Vision you can track the progress of your order online. Visit Your Account now.
Thank you for being a BT customer.
Yours faithfully,
Nigel Stagg
Managing Director, Customer Service
Dear Customer,
At BT, we’re always looking for ways to give you more value for money. That’s why we’ve come up with a few changes that could save you money.
Make FREE calls to 0845 and 0870 numbers1.
Having to pay for calls to 0845 and 0870 numbers can be a source of irritation for everyone. Whilst BT customers have always benefited from cheap calls to these numbers, we’ve now decided to go one step further and as of 16th January, make calls to 0845 and 0870 numbers1 FREE within your inclusive call time.
Depending on the type of calling plan you have, these calls are FREE during the weekend (with Unlimited Weekend Plan), evenings and weekends (with Unlimited Evening & Weekend Plan) or any time (with Unlimited Anytime Plan). So now you can make the calls you need to make, without worrying about the cost.
We’re making a few other changes too.
At BT, we listen to your feedback. That’s why from 1st April we will be changing our Friends & Family discount scheme. We’re introducing two new discount options, Friends & Family Mobile and Friends & Family International that are better suited to the type of calls our customers make today. From this date the current Friends & Family scheme will no longer be available, however our two new products will allow you to save money on all calls to UK mobiles and all international calls. We’ll keep you informed, so look out for more details, including instructions on how to opt in to these products, in your bill from April.
We are also making some other changes to our prices and terms and conditions, which are detailed below. They include an increase in the price of basic line rental of £1 a month, from 1st April.
Manage your account conveniently online.
We’d also like to remind you how easy it is to manage your account online. You can:
• Change your Calling Features in just a few clicks.
• Keep on top of your spending by viewing the cost of your calls.
• Set up automated payments like Direct Debit or Monthly Payment Plan.
Plus now if you order a new product from us like BT Total Broadband or BT Vision you can track the progress of your order online. Visit Your Account now.
Thank you for being a BT customer.
Yours faithfully,
Nigel Stagg
Managing Director, Customer Service
