Dreambox 500c - no channels

pacmeoff

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All,

Can you help

I have a new 500c box with DW 1.6.2 installed.

I have tried a brute force scan and the other two options. I believe I'm in a
6887 region (NTL Stafford).

It finds a transponder ok (everytime I do a scan) but when I go a do the scan (green button) it goes antway for 8 minutes or so and finds no services/channels.

I currently have a NTL pace 4001 which seems to work fine on this connection along with my Bband but I want to replace the pace 4001 with the dreambox.

I have also tried a direct connection just incase it's a signal problem

Once it's find the transponder I get the following
SNR 99%
AGC 41%
BER 1658880
LOCK ticked
SYNC ticked


Any help would be great.

Paul.
 
Last edited:
the BER is way to high m8 ,check ur conections first as I had this the other day and the feed was loose
start with the simple things first ;)
 
daisychain

Given that the signal strength seems high but the error rate is way up it could be a wiggly connection - when I built an F to antenna lead myself (to get a better connection) the crappy connectors I got from B&Q meant the wire moved in the connector enough to whack the error rate sky-high.

Someone else here reported that if he connected the Dream in a chain with the old cable box first then the Dream. It scanned and worked even though he had problems with a direct connection... then he took the old box away and the Dream carried on working!

So it seems with these boxes that its luck, patience and black magic as much as anything else.
 
Try and keep it to 1 thread.

Does your set-up have the white box inside your house?if so open it up and un-screw the silver block(some sort of isolator).
Now plug the feed direct into you db.
 
Thanks for all your help.

I have already removed the isolator and tried a direct connection with no joy. I was not able to daisy chain my pace due to no cable out connection.

I have flashed it now with Neutrino and the scan worked first time without any problem and I appear to be picking up all of the channels now.

Thanks again.

Paul.
 
Thanks for all your help.

I have already removed the isolator and tried a direct connection with no joy. I was not able to daisy chain my pace due to no cable out connection.

I have flashed it now with Neutrino and the scan worked first time without any problem and I appear to be picking up all of the channels now.

Thanks again.

Paul.

Cool... its worth taking a backup of the bouquet (using something like dreambox edit) and then when you flash other images etc you can simply recover the channels quickly.
 
Hi Pacmeoff

I too am having a problem in the staffs area with an Envision 500c. I live in the West Mids, but don't have any problems myself. I took one of these box's to the Staffs area & have the exact same problem as you've described. I can run a Dbox II & Eurovox Max without any probs, but not the Envision or Dreambox 500c containing the DW 1.6.5 image.

There is No isolator & I've checked all my connections, I have tried the feed direct. Still No joy. Any advice is appreciated.

Regards

Wizard
 
Hi gentlex

If I scan in west mids area I have no probs, it picks up everything. If I scan in Staffs area I get nothing. I have changed the symbol rate (6887) for Staffs & even tried Bruteforce, but nothing.

Regards
 
Hi gentlex

If I scan in west mids area I have no probs, it picks up everything. If I scan in Staffs area I get nothing. I have changed the symbol rate (6887) for Staffs & even tried Bruteforce, but nothing.

Regards
well it must be a signal problem, too high or too low u might need to invest in some attenuator and a slx1 booster from argos and try it out
 
I have a box with 95% signal. But it is missing one channel lol. Is that signal alright?
 
Hi gentlex

I can't really see it being a signal problem as I can run a Dbox II & Eurovox Max in that area without any probs. It also seems that Pacmeoff has also had this problem. I will try what you suggest & let you know how I get on.

Regards
 
I have a box with 95% signal. But it is missing one channel lol. Is that signal alright?
hi m8 i had simela problm, if u open the box and push the tuna down and leave al the leads on and push the tuna down and see if that makes and diffrents because i had the same problerm and it help't let me know how u get on
 
Hi gentlex

If I scan in west mids area I have no probs, it picks up everything. If I scan in Staffs area I get nothing. I have changed the symbol rate (6887) for Staffs & even tried Bruteforce, but nothing.

Regards
well u could try and reflash it with Neutrino like Pacmeoff did 1st then convert ur dbox service file and bouquet using a tool call d2d and ftp it io the dreambox and see if that works, if it dont then it must be a signal problem
 
Hi gentlex

Thanks for the advice, I'll try the Neutrino Image tomorrow & let you know how I get on.

Regards

Wizard
 
Hi

I have flashed the Envision 500c with the Neutrino dream plus ultra 0.9b, but still no luck in the Staffs area, working fine in West Mids. I have tried a 6Db Attenuator & a Paola variable (18Db) signal booster (Same result), I am really stumped on this one. As soon as I connect a Dbox II & my Eurovox Max everything works fine & I can scan without any probs.

I read a post earlier with reference to linking the Envision 500c to a Eurovox, which resolved a similar problem. I was going to try this tomorrow, but I've just returned home & for some reason my Eurovox Max is not powering up. The red light flashed on for a second or two, but now nothing. I just hope its the power supply that needs repairing.

Regards

Wizard
 
Hi All

I have got to the bottom of the problem regarding scanning in the Staffs area. I have the DW 1.6.5 image loaded. If I go into the DW menu (Blue Button) & change the Tuner over to OLD (Default is ALT) it finds all the channels. Something so simple, hope this info helps someone.

Regards

Wizard
 
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