250 wont connect, help please

hatchet

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Hi my mates doing a 250 modem hes got all the correct settings, tftp ip and mac also working, tested by me but hes getting the ip 192.168.100.1

Made sure hes set the ip to auto.

Still no luck, anyone any ideas?

Thanks!
 
it either the bpi or mac to far away if everything is operational in the connection status page any chance u could post whats on the connection status page on the infinite web page
 
Heres his screen shot of the 250 configurator and the connection page, his connection page is messed up but his 250 configurator looks fine to me.

Heres the page.

Just told him to change annex mode to 3 to see how that goes
 
well it not locking so so either ds freq is or annex

ds freq should be tw 3310000000...pure ntl 402750000....ex c&w 586750000

and annex mode should be A or 1 for ex c&w and B or 3 for pure ntl and telewest

but u should of use the ambit tool instead of the 250 configurator cant go wrong with that
 
His modem has the same settings as me yet his isn't working

Hes now changed his annex mode to 3 and it still isn't working
 
that funny ... did he thought it was wireless
Heres his screen shot of the 250 configurator and the connection page, his connection page is messed up but his 250 configurator looks fine to me.

Same problem i am facing :)
 
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