No transponder

no transponder found or no lock after scanned .any suggestion would be pleased. thank you

don't know whether or not i can help because i'm not sure if this site condones connecting the equipment to the cable company's network...as that in itself is against the cable companies TOS

if we couldent advise people we wouldent have this section
just be careful how things are worded

also ebenesco would be good if we knew what box it was,Im presumming its a 500c ?
read the sticky in this section

has this box been working before ? or have u changed the image and it dont work

scottyboydfc said:

don't know whether or not i can help because i'm not sure if this site condones connecting the equipment to the cable company's network...as that in itself is against the cable companies TOS

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There is more than 1 cable company in the world, there is more than 1 country too..... This forum doesnt condone illegal activity but there isnt a reason to presume members are attempting to defraud or steal or break uk laws. Innocent until proven and all people can ask for knowledge and members (living in uk) can reply as long as you are not telling them to go break uk law or mention any uk providers.
Anyone who is uncertain about their reply being legal or worried about giving unlawful advice could always use pm's maybe?

ebenesco said:

no transponder found or no lock after scanned .any suggestion would be pleased. thank you

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When you switch on your box ( unplug then plug it in ) , do you get a message saying starting evoc** 2.** or something like that. ?

might be missing something if thats not coming up.

ebenesco said:

no transponder found or no lock after scanned .any suggestion would be pleased. thank you

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Make sure your image is a cable image and not a satellite image as the transponder lists will be different, if the cables.xml file is correct for cable then make sure you have set it up to scan the correct provider, remember we have 3 different systems in the UK and you must make sure you have told the box which system to scan, most images these days contain a 'set my location' plugin, run this and choose your correct area then reboot and try another scan, if it still fails then I'd start investigating your cable feed - signal too weak or not present.

try manual searching frequencies i found i couldnt do it automattically but picked it up manually with a bit of messing about all free to air of course