** dm800 not scanning sky 28.2 channels ***

yacs10

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Hi,

I've just had a new Sky dish installed for new sky Q box. However, my DM800 clone is not scanning most of the SKY UK 28.2 channels. After a complete scan it only scans about 100 channels. The box was working absolutely fine before the new dish installation. Its doesn't even scan BBC, ITV or even the premium channels.

Im using auto scan ( single & simple option on tuner config)

Any ideas guys on how to solve this issue??

Kind regards.
 
Hi,

I've just had a new Sky dish installed for new sky Q box. However, my DM800 clone is not scanning most of the SKY UK 28.2 channels. After a complete scan it only scans about 100 channels. The box was working absolutely fine before the new dish installation. Its doesn't even scan BBC, ITV or even the premium channels.

Im using auto scan ( single & simple option on tuner config)

Any ideas guys on how to solve this issue??

Kind regards.

The scan looks at the satellite.xml in your case for frequencies ! Try using an upto date version or a channel list.

Im sure there are difference in the LNB spec for a qbox that might be another aspect to look at.
 
Thanks for your reply ferret..how do I get an up to date channel list and how would I install this. sorry I'm not very technical with this.
 
Thanks for your reply ferret..how do I get an up to date channel list and how would I install this. sorry I'm not very technical with this.

Rats Bouquets is popular if you install Rats channel updater or the DW Panel and install that you can then download the channel list.

You could also do it the old way and transfer it by DBE or Dreamset.
 
I've tried that ferret, but most of the channels say "tuner failed". I tried rescanning and it's managed scam some premium channels but failed to scan most of FTA channels. Can it be the LNB?
 
I've tried that ferret, but most of the channels say "tuner failed". I tried rescanning and it's managed scam some premium channels but failed to scan most of FTA channels. Can it be the LNB?

Tuned failed is tuner setup usually but from what you say it setup correct.

Is the q box working fine ? i suspect there is something different about the LNB the q box does not use polorisation voltage switching. I dont know the details to be honest @digi247 will though.
 
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you will need hybrid SkyQ lnb the standard SkyQ lnb will not work with freesat so think that will be the same for your dm
 
Thanks for your reply guys. Is this the only alternative ?
 
I doubt the left they old dish up they probably used the same dish and just swapped the LNB for the new Sky Q which only has 2 outputs one output does Horizontal frequency's and the other Vertical frequency's, these are then combined in the main Sky Q Silver box and Voil'a you get your 12 tuner capability.

As said above either buy the hybrid which has spare H/V outputs like a standard LNB or put up another sky dish with a standard quad this is probably cheaper
 
Unfortunately the engineer has taken the old dish. would the new dish work with any other Sat Box?
 
any other suggestions to make this work with new dish?
 
Thanks for all your suggestions guys much appreciated
 
how easy is it to replace the mk4 LNB and will I be able to do it myself ? Thanks in advance
 
how easy is it to replace the mk4 LNB and will I be able to do it myself ? Thanks in advance

Yes very easy if your good with heights there are 2 screws clamping the LNB into it arm. Or you may be able to remove the lnb with its clamp as the hybrids come with that attached.

Get some ladders and take a look before you buy mate 5 min job.
 
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