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  1. #1

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    Spiderbox channel problems

    Can anyone help all my channels on my spiderbox keep breaking up have down loaded patch to the letter but still having the problem can anyone help please



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    Re: Spiderbox channel problems

    it is a problem sometimes with freezing and glitching and i take it you are talking about the gift channels as they call them
    one thing to bear in mind is you will never get perfect viewing via bband and cs server it will never be like having the card in the slot
    ok things for you to check as these can also cause breakup of pictures
    what is signal quality and strength like do you get break up on fta channels if low sig strength and break up on fta channels dish could be misaliigned or lnb needs replacing
    are you downloading or doing on line gaming with xbox etc as this will cause bband confliction and cause breakup
    bad weather can effect sat signal and possibly bband as well
    i used to own a spider and personally i could not put up with channels on one week off the next football matches stop start films going off before the end but remember its a free service with a few thousand boxes trying to conect for the main sports and evenings
    so i thought i would go down the find a friend route but the spiderbox in some cases has problems with certain cccam servers and oscam unless things have improved over the last year
    my advice check your set up and if all is ok it is a case of grin and bear it as some channels are better than others to watch and same as peak time viewing can be worse than off peak viewing
    and as stated as with any bband conected box for viewing this has to be expected even a small private server can have problems and server needs maintenance or rebooting
    hope this helps

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    Re: Spiderbox channel problems

    Hi there
    thanks for the reply it does happen on the free to air but also on the sky channels and movies i don't watch any of the sports channels only motorbike racing i don't have anything else conected only the spiderbox conected straight into the server i am with plusnet not sure if this is the best company to be with but my conection speed is quite good and don't have fibre optic in are area yet
    have downloaded the patch on this site situation was better for about an hour then back to the same again
    use to have a protex box before and also had a technomate w but my satelitte guy told me the spiderbox was the bees knees and to change to it
    not that up on all this stuff so a bit in the dark but will get him to check the alignement and the lnb
    thanks again

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    jimihendrix's Avatar
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    Re: Spiderbox channel problems

    If your receiver is breaking up on FTA channels you have a dish alignment or LNB or cable fault, you can prove this by selecting a channels that is breaking up and pressing the info key twice you will then see the signal and quality bars. I'm sure you dish is slightly "off" position.
    What you could also try is to connect to a KNOWN working SKY dish and see if the break up disappears this would give 100% assurance.

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    Re: Spiderbox channel problems

    Hi there
    thanks for your reply i will let my guy know what you have said and get it checked out i did mention this to him but as the tv is sometimes ok during the day he is blaming my internet so not really sure our bb speed about 10 which i have been told is quite enough to run the spiderbox so still none the wiser but thanks once again

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    jimihendrix's Avatar
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    Re: Spiderbox channel problems

    Well although not affected as much as Freeview, satellite reception can be affected by the weather. I notice that on Astra2 the last couple of days the signal and quality on some transponders is way down compared to normal. I suppose a few tons (tonnes in metric) of snow in the sky makes it a little difficult for the signal to reach our dishes. BUT as your getting breakup on FTA channels the internet has bugger all to do with it. FTA channels do not use the internet only the "gift" channels use it so that rules out your internet connection.

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    Re: Spiderbox channel problems

    Your dish is misaligned, fta do not break up.

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    Re: Spiderbox channel problems

    It might help if you say if your dish is static or movable if you can move try finetuning.

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    Re: Spiderbox channel problems

    thanks for all your positive comments my dish is a remote one which i can move it have tried an old static sky dish which i have set to astra which has been a lot better but in the evenings i do occassional lose the picture and the scambled message comes up on the p.a.y.g channels if this is what you call gift channels

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    Re: Spiderbox channel problems

    I will try to make it clear there are NO channels on 28.2e that open with Ethernet at all.
    The FTA channels will NOT break up unless you have a dish problem, LNB problem or cables problem.
    If you are getting breakup on Astra2 28.2e on the FTA channels FORGET Ethernet and internet as they are NOT used on the FTA channels it has to be down to your dish etc.
    Please state how old your Spiderbox is.



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