I have a HP pavillion g6 series lappy its only 3 month old and Ive had nowt but trouble It wont boot sometimes and when it does it hangs for like 13 minutes on boot up but once it boots up its fine.
I want to factory reset it as I think its hanging since it took some HP updates auto maticaly. The thing is theres no system restore points and the HP factory Reset option is disabled I will upload a picture below.
Ive tried to boot from a windows7 cd and do a repair but the repair option will not show all I get is an error saying all hardrives are Dynamic windows can be installed on these partitions.
Ive even back dated the bios to the one that was on when I bought it and it still hangs. It has a system and recovery parition but it wont let me do a factory reset.
Im stumped and totaly pissed off Ive been on with this for days and cant get my head round it Any Ideas ? I didnt even get a factory reset tools disk with the lap top.
heres some pics any help please lads this was one of my sons crimbo boxes im gutted I dont want to send it back incase I dont get it fixed in time for christmas day.
Like I say theres no restore pionts and it says factory reset is disabled and it also says on boot up options these partitions are dynamic so I cant even format them delete them or install a new system on them its like my computer has been hacked by an alien.
I cant do anything with it.