1. #1
    dibbers's Avatar
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    BSOD..... can any one help

    yip, seen the BSOD twice now, any ideas on the following?

    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80003394411
    BCP3: FFFFF88006730F70
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032311-33103-01.dmp
    C:\Users\name\AppData\Local\Temp\WER-40934-0.sysdata.xml


    For every event that occurs,there will follow another event whose existence was caused by the 1st, and this second event will be pleasant or unpleasant according as its cause was skilful or un-skilful. ®




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    daveleebond's Avatar
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    Re: BSOD..... can any one help

    seems to be video card related, install new drivers, from vendor not win update.

    Could you attach the minidump?

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    dibbers's Avatar
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    Re: BSOD..... can any one help

    thanks mate, yeah been looking at some thing to open the mini dump with, in the mean time run verifier.exe and that's come back clean, can i open the mini dump and see what's in it mate? I'm not sure what info they hold, but yeah can attach it..
    For every event that occurs,there will follow another event whose existence was caused by the 1st, and this second event will be pleasant or unpleasant according as its cause was skilful or un-skilful. ®




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    MH's Avatar
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    Re: BSOD..... can any one help

    Download this, and it will tell you exactly what has caused the crash.

    Code:
    Only members can view code.

  5. #5
    dibbers's Avatar
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    Re: BSOD..... can any one help

    nice one, thanks chaps, well just before it BSOD i seen "check your firewall" so removed zonealarm.....looks like vsdatant is the culprit maybe? part of zonealarm..
    here's the rest of the log..

    On Wed 23/03/2011 20:41:06 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\032311-33103-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003394411, 0xFFFFF88006730F70, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Wed 23/03/2011 20:41:06 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003394411, 0xFFFFF88006730F70, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sat 19/03/2011 09:53:22 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\031911-35786-01.dmp
    This was probably caused by the following module: vsdatant.sys (vsdatant+0xF933)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880042DD933, 0xFFFFF8800337B978, 0xFFFFF8800337B1D0)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: vsdatant.sys .
    Google query:
    vsdatant.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M


    Last edited by dibbers; 23rd March 2011 at 21:34.
    For every event that occurs,there will follow another event whose existence was caused by the 1st, and this second event will be pleasant or unpleasant according as its cause was skilful or un-skilful. ®




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