Thread: BSOD..... can any one help


Forum: PC Problems

yip, seen the BSOD twice now, any ideas on the following? BCCode: 3b BCP1: 00000000C0000005 BCP2: FFFFF80003394411 BCP3: FFFFF88006730F70 BCP4: 0000000000000000 OS Version: 6_1_760

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  1. #1
    VIP Member dibbers's Avatar
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    BSOD..... can any one help

    yip, seen the BSOD twice now, any ideas on the following?

    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80003394411
    BCP3: FFFFF88006730F70
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032311-33103-01.dmp
    C:\Users\name\AppData\Local\Temp\WER-40934-0.sysdata.xml



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    Re: BSOD..... can any one help

    seems to be video card related, install new drivers, from vendor not win update.

    Could you attach the minidump?

  3. #3
    VIP Member dibbers's Avatar
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    Re: BSOD..... can any one help

    thanks mate, yeah been looking at some thing to open the mini dump with, in the mean time run verifier.exe and that's come back clean, can i open the mini dump and see what's in it mate? I'm not sure what info they hold, but yeah can attach it..

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    Re: BSOD..... can any one help

    Download this, and it will tell you exactly what has caused the crash.

    Code:
    http://www.resplendence.com/whocrashed

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    VIP Member dibbers's Avatar
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    Re: BSOD..... can any one help

    nice one, thanks chaps, well just before it BSOD i seen "check your firewall" so removed zonealarm.....looks like vsdatant is the culprit maybe? part of zonealarm..
    here's the rest of the log..

    On Wed 23/03/2011 20:41:06 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\032311-33103-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003394411, 0xFFFFF88006730F70, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Wed 23/03/2011 20:41:06 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003394411, 0xFFFFF88006730F70, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sat 19/03/2011 09:53:22 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\031911-35786-01.dmp
    This was probably caused by the following module: vsdatant.sys (vsdatant+0xF933)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880042DD933, 0xFFFFF8800337B978, 0xFFFFF8800337B1D0)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: vsdatant.sys .
    Google query:
    vsdatant.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M


    Last edited by dibbers; 23rd March 2011 at 21:34.

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