1. #1

    Join Date
    Sep 2007
    Posts
    1,807
    DW Cash
    257
    Post Thanks / Like
    Downloads
    18
    Uploads
    0
    Mentioned
    13 Post(s)
    Tagged
    0 Thread(s)

    screen cracked from inside HP wont honour warranty

    My nephew laptop screen is cracked from inside, where as the outside is fine yet HP wont honour warranty and say its accidental damage

    Now I am under the impression, if damage is due to an impact then the outside screen will be damaged, where as on this laptop no damage outside.

    Is this a common issue with laptops ?


    2B|!2B - If Shakespear was a C programmer.

  2. #2
    little_pob's Avatar
    Join Date
    Dec 2004
    Location
    mmm....padded walls....so soft...
    Posts
    7,736
    DW Cash
    575
    Trophies
    Post Thanks / Like
    Blog Entries
    7
    Downloads
    1
    Uploads
    8
    Mentioned
    147 Post(s)
    Tagged
    0 Thread(s)

    Re: screen cracked from inside HP wont honour warranty

    A small number of US HP customers are reporting this issue on the D7 and DV6 models. Seems to mainly occur during opening or closing the lid. As usual HP are refusing to admit liability.

    See if your local trading standards can advise you further.

    For info on IPTV hardware, software and even EPL streams... visit our IPTV sections.

  3. #3
    Tamarc's Avatar
    Join Date
    Jul 2010
    Location
    North Lanarkshire
    Posts
    1,409
    DW Cash
    559
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Mentioned
    10 Post(s)
    Tagged
    0 Thread(s)

    Re: screen cracked from inside HP wont honour warranty

    If you have accidental damage cover included on your home insurance,maybe worth claiming on that,if its a half decent machine




User Tag List

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Log in

Log in