Uk dreamshop

Stinger

Inactive User
Joined
Nov 4, 2013
Messages
5
Reaction score
7
Hi All,
Has anyone had any dealings with Uk dreamshop, recently. I've purchased the DM800SE SIM 2.10 **BLACK** LATEST VERSION D6 **BUILT IN WIFI** a couple of weeks back but its still not arrived. I've sent 5 messages to the company with no replies to any. As there is no telephone number or address to contact them other than the message centre on their website i'm a little concerned as to their reputation. Can anyone assist me with any contact details as its a lot of money with nothing to show as yet.
Cheers
Stinger
:Wave:


 
Could still be on the way. It might be called uk but I'd bet it's actually Chinese so could be around 4 weeks to arrive. I'd be pretty worried myself though. How did you pay?
 
Just done a quick search and the guy who runs it is uk based, he resides on a few forums but I can't link them on here as it's against the rules so ill pm you
 
I've heard a fair few complaints about late delivery and ignored mails about ukdreamshop in the past..Im not even sure why people use that place..over priced in my opinion. Also the whole point of buying in UK vs China is easier support and quick turnaround on warranty issues right ??

Well read the returns policy on the ukdreamshop website:

"Faulty items after 28 days will have to be returned to manufacture for repair/replace this takes upto 2 weeks"

In other words wait one month while they send your box back to China if you have any warranty issues...Pretty pointless, you might as well buy direct from China sellers and save yourself some cash while your at it.

Theres also this gem:

"There is a no refund policy we only exchange items if faulty or you can return for a voucher witch can be used within 1 year of issue at our store..!" ..
 
Maybe @rossi2000 can shed some light? As ukdream is a mod over at linuxboxuk maybe he's spoken to him?
 
Last edited by a moderator:
i have passed this thread over to him.
although you could of got a real venton hd2 box instead of a clone for the same price. or maybe the venton is slightly cheaper.
 
Dear all,
Thanks for the info its been of great help, to be honest I've contacted "skrill " who facilitated the payment and they are now involved. Its a great pity the one bad experience with one company has really made me sceptical about other good companies. Oh well, l been out of the satellite scene for 3 years what's another month !!!!!!!!!!!!!
 
Dear all,
Thanks for the info its been of great help, to be honest I've contacted "skrill " who facilitated the payment and they are now involved. Its a great pity the one bad experience with one company has really made me sceptical about other good companies. Oh well, l been out of the satellite scene for 3 years what's another month !!!!!!!!!!!!!

As you have pm'ed him elsewhere and Rossi has kindly passed this thread onto him, with a bit of luck he'll contact you and offer a solution. Fingers crossed for you mate. It'll be good business for him to resolve this matter as there are a lot of potential customers on this forum who would have read this thread. If it continues I would advise pursuing the actions you have mentioned to me but also contact the police as it is potentially fraud after all.
 
ukdreamshop isnt a member here but ive just spoke with him, hes a little snowed under but
please email him now and say that you spoke with rossi about your order, leave your member name ive told him its STINGER and he'll make it a priority to ship out.

i would say on this occasion give him the benefit of the doubt as ive had many dealings with him and all been fine.

let us know how you get on.
 
Hi Rossi,
Cheers for the help its appreciated, I just want to get back into the sat scene and start enjoying the great aspects it has to offer. I've followed up on your advice I can only wait and see if its had the hopeful result .
cheers again.
 
Hi Stinger,
I was just wondering if you have recieved your box yet? Hope it has all worked out for you.:Biggrin2:
 
Hi Triganomix,
Your not going to believe this but it turned up yesterday, Yes it finally did. I expect it was as a consequence of contacting SKRILL ( the payment facilitator). They in turn questioned UKDREAMBOX as to what was happening with the non delivery after I supplied all the non answered e-mails to UKDREAMBOX. I had actually called into the bank and also initiated a charge back claim through Visa debit. The paperwork for that arrived today. For the info of other members , if you pay with a Visa type debit card you can start proceedings' to recover your money directly back from the suppliers bank for non delivery of goods purchased, it doesn't cost anything and its free. The only problem is not all bank staff members are aware of it, don't be put off if they are uncertain at first, persist. Try goggling it .
I'm happy with the receiver just really P*** OFF with UKDREAMBOX. I have to say they are the worst company I've had to deal with, I should have been more switched on and seen that there was no contact details or address for the company ( Alarm bells should have rung) my fault. Thanks again to the forums members that helped me out I'm grateful. On another note having joined the forum site that UKDREAM resides on as a MOD and sent him a few PM'S regarding the non delivery. I suddenly find that I'm unable to obtain access to the forum anymore (Strange that. MAYBE I WAS A BIT CRITICAL OF A CERTAIN MEMBER) or I'm I being cynical, shame it is a great forum.
Anyway back to reality and looking forward now to the ever evolving aspects of Satellite receivers. and trying to keep up with the other members.
Cheers I've finished ranting now
 
Well its certainly a lesson learned, but the main thing is you have your reciever and can now at last begin the fun :) I would have said give him the benefit of the doubt but a quick google shows your not the only person to have been treated this way :(

Theres some great images and plugins here so get exploring :)
 
i read somewhere lately he had a shipment stopped at customs it might of been on linuxboxuk.
i cant access the site its not working for me either
at least your sorted now, the SE is a fine box.
 
Hello, I joined this forum just to post my annoyance at ukdreamshop.

I bought a DM800SE from ukdreamshop on the 4th of dec. I sent him multiple e-mails regarding the tracking number but I get no response. I read so many good comments on forums about how reliable ukdreamshop is. Not anymore. He built up a good reputation amongst reputable forums and now he seems to not care. At least respond to the e-mails mate. If your having problems with stock then just say so. At least we will feel at ease and not think we are getting scammed. This guy has time to maintain stock levels but no time for his buyers. "Yea mate, I've seen your stock levels change". How obvious can you be. That frustrated me even more. The nerve this guy has is beyond me.

Since I had no response for over four days I decided to call skrill who deal with their transactions. They gave me a number to give to him. Which I did. They said If I don't get I response in two days I should contact them.
 
when will you lot learn? why are you buying from a UK source when most of them are just drop shipping anyway! if you want a clone then just go direct to the source, you can get a DM800HDSE or VU solo clone or whatever delivered from PRC/HK in 3 to 5 days with most sellers. regards mdt
 
Apparently I got it wrong and should not have closed this thread,even though there have been numerous warnings on this and other sites about this seller before,

i closed it because i dont want people only joining to have a moan about something which we cannot do anything about,I would much rather people joined to get help achieving what ever it is they are looking for on a practical level,and leaving their commercial problems elsewhere,

Not too mention the post clockers whose posts have been deleted which members cannot see,

maybe I am wrong,fcuk knows
 
Last edited:
Apparently I got it wrong and should not have closed this thread,even though there have been numerous warnings on this and other sites about this seller before,

i closed it because i dont want people only joining to have a moan about something which we cannot do anything about,I would much rather people joined to get help achieving what ever it is they are looking for on a practical level,and leaving their commercial problems elsewhere,

Not too mention the post clockers whose posts have been deleted which members cannot see,

maybe I am wrong,fcuk knows

post clockers will use any thread to post clock mate.

I think this thread can be useful to allow people to discuss they're problems and solutions with each other if thats wrong then by all means reclose, but some may decide to stay and join our community and thats great :) I only gave you my opinion in private mate but if you feel the thread should remain closed then by all means, you enforce the rules as a mod, not me mate and I wont further question your decision. You didn't even have to take note of what I said but you did so thank you for that mate :)
 
post clockers will use any thread to post clock mate.

I think this thread can be useful to allow people to discuss they're problems and solutions with each other if thats wrong then by all means reclose, but some may decide to stay and join our community and thats great :) I only gave you my opinion in private mate but if you feel the thread should remain closed then by all means, you enforce the rules as a mod, not me mate and I wont further question your decision. You didn't even have to take note of what I said but you did so thank you for that mate :)

Don't worry about it m8
 
Just bought from this ukdreamshop and payed on 11.12.13 and I was select the option UPS cost me £11 (delivery time 1-2 days). Nothing after 4 days. I was send him a lots of emails and nothing. NO REPLY.
Now I prepare to make a complain to google (cause is on first page - and is a SCAM), Police complain, Word wide web as well.
I was bough 2x DM800hd .
I hate this people. Why do not give a reply? like customers to know wats uP.
More ... lot's off ''satellites'' website recommend this website.
 
Back
Top