Thread: URGENT _ DM800SE Hangs while booting


Forum: Dreambox DM800HD Support

I cant get passed the bootloader on My DM800. It hangs half way accross the LCD display then it crashes. On screen I see the bootloader.jpg and there is a blue light on the right of the front panel. The yellow loading bar on the LCD is at halfway but it goes no further. Prior to this happening the box had said there were 22 updates available for its extensions so I said "yes" to do the updates at the end it asked to reboot I said "yes" again and it green screened and hung. I powered off

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  1. #1
    DW Senior Member Kommander's Avatar
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    Angry URGENT _ DM800SE Hangs while booting

    I cant get passed the bootloader on My DM800. It hangs half way accross the LCD display then it crashes. On screen I see the bootloader.jpg and there is a blue light on the right of the front panel. The yellow loading bar on the LCD is at halfway but it goes no further.

    Prior to this happening the box had said there were 22 updates available for its extensions so I said "yes" to do the updates at the end it asked to reboot I said "yes" again and it green screened and hung.
    I powered off (Hard Reboot) and this loader problem began.
    I do not have the flash image the box came with but I have backed up everything on the internal HDD inc the image I think.

    I really would appreciate someone advice here, is there a way I can push some buttons to access the backup .nfi file on the hdd?


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  2. #2
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    re: URGENT _ DM800SE Hangs while booting

    This has happened because you carried out the online automated update. Clones use patched drivers and SSL bootloader. These have most likely been overwritten by the online update and replaced with original Dream Multimedia drivers.
    Reflash the image from web browser if boot loader is not damaged. Otherwise you need Mini-USB cable and Sunray Flash-Up and you can restore the bootloader and flash a new image.
    Do not do the online updates in images they are updated for original recievers only. Only install updates that downt affect the drivers or SSL bootloader. Standard E2 plugins, skins, softcams etc are fine.

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    DW Senior Member Kommander's Avatar
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    re: URGENT _ DM800SE Hangs while booting

    Quote Originally Posted by gsmtech View Post
    This has happened because you carried out the online automated update. Clones use patched drivers and SSL bootloader. These have most likely been overwritten by the online update and replaced with original Dream Multimedia drivers.
    Reflash the image from web browser if boot loader is not damaged. Otherwise you need Mini-USB cable and Sunray Flash-Up and you can restore the bootloader and flash a new image.
    Do not do the online updates in images they are updated for original recievers only. Only install updates that downt affect the drivers or SSL bootloader. Standard E2 plugins, skins, softcams etc are fine.
    I have found that I have access to the box through DCC but the files in the backup dir look too small to be a full backup, the nfi file is 0 bytes and the nf0 is only 127 bytes. However I have just found nfi files in the root of the hdd which are 61,114,127 bytes I take it thats the file I need to use for the restore.

    THANKS for the help gsmtech
    Last edited by Kommander; 14th September 2011 at 10:34.
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    DW Senior Member Kommander's Avatar
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    re: URGENT _ DM800SE Hangs while booting

    PROBLEM:

    Both Sunray Flashup and DreamUP wont start as they report an error saying "Cant Find Any Com Ports"
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    VIP Member wiz569's Avatar
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    re: URGENT _ DM800SE Hangs while booting

    Quote Originally Posted by Kommander View Post
    PROBLEM:

    Both Sunray Flashup and DreamUP wont start as they report an error saying "Cant Find Any Com Ports"
    Did you try flashing it from the web interface?

    And as far as I know you need usb drivers for the mini usb cable.

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    re: URGENT _ DM800SE Hangs while booting

    Quote Originally Posted by Kommander View Post
    PROBLEM:

    Both Sunray Flashup and DreamUP wont start as they report an error saying "Cant Find Any Com Ports"
    You cant use DreamUP use Sunray FlashUP, I hace PM'd you the link for the USB drivers to use with FlashUP.

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    re: URGENT _ DM800SE Hangs while booting

    @gsmtech
    feel free to upload files you think of importance to a new thread these can be made stickys for all members to have access too

    a few of us now are getting these boxes and to have the files at hand here would be great, I know ellie will be sorting some out tonight

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    re: URGENT _ DM800SE Hangs while booting

    Not a bad idea, I will stick some tools and images in downloads when I get a chance.

    - Ok DM800SE SIM2.10 Clone Recovery Pack is now in downloads.
    - Contains SSL bootloader 82, Sunray Flashup, USB Cable Drivers.

    http://www.digitalworldz.co.uk/27155...ml#post1995772
    Last edited by gsmtech; 14th September 2011 at 11:36.

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    DW Contributor ellie1998's Avatar
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    re: URGENT _ DM800SE Hangs while booting

    I got my box yesterday , 5 minutes to get running, then made the same mistake as kommader and updated the image.
    killed the box but sunray flashup sorted it for me.
    I put on the dreamboxuk 1.1 image and it runs smooooth and faaaaast.
    Lost for choice with the plugins.
    didn't need the usb drivers vista got them for me.

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    DW Senior Member Kommander's Avatar
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    Thumbs up re: URGENT _ DM800SE Hangs while booting

    A huge THANK YOU gsm, everything is now working again.
    The. Com port error was my stupidity I had loaded the SW before plugging the DM in.
    I thought this would be a good opportunity to load an openPli image I had downloaded but it didnt work it came up with an error saying nNo CA found, as I didn't have a clue what that was I just flashed my backup and I am up and running again.
    Thank you for all the help you've given me your a real really to this forum.

    @WIZ
    Web interface didn't work, it wouldn't connect. Thanks to you too.


    Last edited by Kommander; 14th September 2011 at 12:19.
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