I'm a Virgin Media Customer, I phoned up an upgrade to 10 Meg from 2 Meg, I reset my modem and wala 10 Meg Broadband, the next day I downgraded to 2 Meg BUT I didnt reset my modem, and still had 10 Meg for 8 hours today but I kicked the extention and everything connected switched off , I should of had the modem connected into it's own socket in the wall lol, but hey 10 Meg for the price of 2 Meg not bad lol, ill do it again l8r, anyone else going to do it? : laalaa :