Thread: Skype on iphone...reset password help


Forum: Apple IPhone

I am new to skype but my son is in the Us and wants me to use it on the iphone, I installed it and set it up, he called me and all was well, 5 minutes after the call a message ame up saying password reset, now I cant get it reset, says something about no credit...what am I doing wrong, I have requested my password but the token thing didnt work. thx for looking

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  1. #1
    DW Elite Master jaffa's Avatar
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    Skype on iphone...reset password help

    I am new to skype but my son is in the Us and wants me to use it on the iphone, I installed it and set it up, he called me and all was well, 5 minutes after the call a message ame up saying password reset, now I cant get it reset, says something about no credit...what am I doing wrong, I have requested my password but the token thing didnt work.

    thx for looking


    FOTB

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    Re: Skype on iphone...reset password help

    can you log in via the website Jim and try resetting it there or contacting support via the site rather than via the phone

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    DW Elite Master jaffa's Avatar
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    Re: Skype on iphone...reset password help

    Quote Originally Posted by Rat View Post
    can you log in via the website Jim and try resetting it there or contacting support via the site rather than via the phone
    Thx for reply John, its just the same on website, in fact my daughter and now my son have just had the same thing happen...lol, I googled it and it seems a problem for a huge amount of people and the support from skype is pants apparently.

    I will try creating a different account to see if that helps, I was just wondering do others with JB 3g have a similar problem.

    cheers
    FOTB

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    Re: Skype on iphone...reset password help

    Ive had it installed for a while on my iPhone but only just started using it as the Mother In Law is in Greece for a few months
    and Ive found it fantastic for free calls (over wifi) and I'm happy to say I haven't encountered your problem as yet lol

    keep us informed what happens with the new account Jim



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