i have been emailing constantly about the tm800hd and the new tm twin and he doesnt reply to emails - has anyone spoken to him recently , its really frustrating

squig007

Originally Posted by squig007

i have been emailing constantly about the tm800hd and the new tm twin and he doesnt reply to emails - has anyone spoken to him recently , its really frustrating

squig007

Not sure why you even bother to be honest, you should have realised by now you will either get :

1- Complete denial the problem even exists.
2- Blame the end user for not "fallowing a,b,c".
3- Claim he cannot re-create the problem, on his own test box therefore it doesnt exist.
4- Claims that 98% of "trader" customers are happy, and "2% enthusiasts" make noise for no reason...

He has gone very quiet of recent. probably realised nobody believes him anymore. You can only cry "wolf" so many times before even the most faithful of followers start realising your talking rubbish.

At least be honest and hold your hands up and admit the problems, that would be the proper approach.

My mate contacted him a little while ago re the problems with the box, some of which I have documented here for the benefit of others (to see the typical responses or the lack of belief shown by TM when testing their stuff for free) and he got accused of making comments on this forum

He's not even a member here...He uses a static IP with Be Internet and wouldn't risk joining the forums I do (I use a hacked cable modem via VNC so I don't care lol) but we do see/speak with each other about tech all the time.

You couldn't ask for a more OCD tester for your h/w or s/w (all of it free) and all they managed to do was insult him..

Personally, I wouldn't give 1 minute of my time to Technomate or any of their rude/blind employees after perusing their emails of denial..

With the release of another update, I did ask him if he was going to test it (which apparently fixes one of the RGB issues he raised) and his reply was "f**k em"

I can't really blame him, he bought 5 or 6 of these (& I bought 1 of those) and after all that, you can understand him feeling a tad exploited..

to be honest he made me a promise a few months ago and i am beginning to think he is backing away from what he promised me - but i will not metion anything yet to see if he comes good with his promise ???

squig007

Dr_Linux made the decision to stop posting.

Originally Posted by digidude

Dr_Linux made the decision to stop posting.

Fook me he's finally got something right for once!

for me Technomate have 1 fault

employing iQ to do there linux boxes

Originally Posted by Rat

for me Technomate have 1 fault

employing iQ to do there linux boxes

More than that...they should never have gone the ITGate route....history of poor quality software support, this time the hardware wasnt even proven/tested to work correctly with Enigma 2 code, no proper drivers etc in existance. With ITGate unfortuanately UR TEAM/IQ Team/DS Team are part and parcel...Not sure how much input TM have if any into the software teams...that might all be a ITGate/Manufacturer decision....TM in effect Stick a logo on the box and packaging...

Hopefully Lessons learned, and we might see onwards and upwards. Moral of the story...Dont buy anything until your confident all features work properly or well enough for you be happy with the product...

gsmtech. the new linux twin oe is reported to have a broadcom chip on board. Do you know if ITgate/UR/IQ have released any boxes with these chips onboard and if so what were they like. TM seem to be putting a lot of faith in these guys even after the long and lenghty fiasco we have been witness to.

Originally Posted by gsmtech

More than that...they should never have gone the ITGate route....history of poor quality software support, this time the hardware wasnt even proven/tested to work correctly with Enigma 2 code, no proper drivers etc in existance. With ITGate unfortuanately UR TEAM/IQ Team/DS Team are part and parcel...Not sure how much input TM have if any into the software teams...that might all be a ITGate/Manufacturer decision....TM in effect Stick a logo on the box and packaging...

Hopefully Lessons learned, and we might see onwards and upwards. Moral of the story...Dont buy anything until your confident all features work properly or well enough for you be happy with the product...

tbh when I bought the TM800 I went for Brand Name (Technomate) I was new to Satellite so didnt know a lot of background infomation

I do know of ITGate/UR_ from the cable days and what a bad name they had/have

if I had known then that they were involved so heavily I would not of spent my £250 on that particular box

we live and learn but its been very expensive way to learn for me (£410)