dell laptop - Digital World Cable Satellite Console Forum

chadda · 2nd July 2009, 18:37

I am trying to put the grand daughters dell laptop back to factory settings !!!!!!

It comes up with

Access to tools dp.sc was denied

Any help would be appreciated

jaffa · 2nd July 2009, 19:21

Not sure what exactly you have tried yet.

You could try these until we can get more info on what you have tried.

Dell -- Older Dells came with CDs for the OEM version of Windows, drivers, and some of the installed applications. Starting in mid-2004, Dell has been shipping their laptops with a utility called Dell PC Restore by Symantec. This utility is on a partition on the hard drive and can be triggered by pressing Ctrl+F11 at the Dell BIOS startup screen for XP laptops, and by pressing F8 after the BIOS screen (like you would to get into Safe Mode) and choosing the system recovery option on Vista machines.

Or this link at Dell support may help.

Dell - Support

chadda · 2nd July 2009, 19:46

Quote:

Originally Posted by jaffa

Not sure what exactly you have tried yet.

You could try these until we can get more info on what you have tried.

Dell -- Older Dells came with CDs for the OEM version of Windows, drivers, and some of the installed applications. Starting in mid-2004, Dell has been shipping their laptops with a utility called Dell PC Restore by Symantec. This utility is on a partition on the hard drive and can be triggered by pressing Ctrl+F11 at the Dell BIOS startup screen for XP laptops, and by pressing F8 after the BIOS screen (like you would to get into Safe Mode) and choosing the system recovery option on Vista machines.

Or this link at Dell support may help.

Dell - Support

cheers m8 will try

2nd July 2009, 18:37	#1 (permalink)
chadda Senior Member +++ Join Date: Mar 2006 Location: Spain --- Liverpool Posts: 426 Downloads: 1 Uploads: 0 Thanks: 0 Thanked 10 Times in 3 Posts Feedback Score: 0 reviews	dell laptop I am trying to put the grand daughters dell laptop back to factory settings !!!!!! It comes up with Access to tools dp.sc was denied Any help would be appreciated __________________ dreambox 600 1.2m dish shared 1.8m dish two DB 500
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2nd July 2009, 19:21	#2 (permalink)
jaffa DW Elite Master Join Date: Jul 2006 Location: Made in Belfast Posts: 8,513 Downloads: 19 Uploads: 3 Images: 3 Thanks: 35 Thanked 149 Times in 111 Posts Feedback Score: 0 reviews View My Homepage	Re: dell laptop Not sure what exactly you have tried yet. You could try these until we can get more info on what you have tried. Dell -- Older Dells came with CDs for the OEM version of Windows, drivers, and some of the installed applications. Starting in mid-2004, Dell has been shipping their laptops with a utility called Dell PC Restore by Symantec. This utility is on a partition on the hard drive and can be triggered by pressing Ctrl+F11 at the Dell BIOS startup screen for XP laptops, and by pressing F8 after the BIOS screen (like you would to get into Safe Mode) and choosing the system recovery option on Vista machines. Or this link at Dell support may help. Dell - Support __________________ If I could think of something smart to write in my sig then I would...but I am just a thick paddy
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